Difference between revisions of "Mixer Toolbar Issues"
(Added workaround for RealTek recording silence - Will save someone else lots of googling and guessing)
|Line 47:||Line 47:|
==Card Not Supported==
==Card Not Supported==
Revision as of 18:34, 23 February 2008
Input selector greyed-out, lacking the expected choices, or apparently not recording from the indicated source
- 1 Introduction
- 2 OS X-specific issues
- 3 Windows Problems
- 4 Linux-specific issues
One of the common problems encountered with the Mixer Toolbar is that its input selector can appear greyed out or lacking the expected choices, thus apparently preventing the user choosing the required recording source. The purpose of the selector is to link to the current mixing device (assuming this device offers a choice of input sources) and thus save the user going through a series of system menus to choose the source.
Audio I/O tab Recording Device
It is often assumed that Audacity controls the sources displayed in the input selector, but in fact the sources offered are governed by the drivers of the sound device that is currently selected as the "Recording Device" on the Audio I/O tab of Preferences. Drivers are a big issue on Windows machines, and it often happens that machines purchased new will only be supplied with generic Microsoft drivers. These may prevent the input selector from displaying all the possible inputs the device has (or any at all), or from linking properly to the system mixer (so that for example you end up always recording from line-in, or cannot apparently record at all, whatever source you choose on the input selector).
So the first step towards rectifying input selector problems is to go to theand check that the playback and recording devices are explicitly set to the correct sound device you want to use, for example you may have multiple sound devices such as built-in sound and an external USB adaptor, so you need to choose between them. If you are on Windows and experiencing problems, choose your sound device explicitly, not Microsoft SoundMapper (which is intended to map to the currently selected default Windows sound device, but does not always do so correctly).
Note that some sound devices have individual analogue to digital converters (ADCs) for the different inputs such as microphone and line-in. Where this is the case, these inputs are treated as separate recording devices (e.g. Line-In: Realtek, Microphone: Realtek) and should be selected in the Audio I/O tab, not in the Mixer Toolbar selector, which will be greyed out. In a similar way, Windows Vista always treats recording sources as "devices", so on this operating system the selector will always be greyed out and input sources must be chosen in the Audio I/O tab.for more explanation.
USB and Firewire recording devices
Note that if your selected recording device is a USB or Firewire device, these normally do not have multiple input sources to choose from, so Audacity's input selector will grey out. This is normal, and just means the selector is not needed. Any necessary configuration should be done on the device itself, or in any control software that comes with it. Examples of devices which will normally not require use of Audacity's input selector are the Griffin iMic, USB turntables and a wide variety of USB and Firewire mixers and interfaces.
Device already in use
Also check your sound device is not already in use. If you are on OS X or Linux and the sound device is already being used by another application, Audacity may not be able to access it for recording and the Mixer Toolbar input selector will appear greyed or minimised. Generally, this is not a problem on Windows, though issues with some applications are known. For example speech recognition in Word and the Fraps screen capture software are known to prevent other applications from using the sound device to record from a microphone.
If you've got this far and the problem is not solved, go to the appropriate section below your operating system:
and then if you still have problems, go to our page on Updating Sound Device Drivers.
OS X-specific issues
OS X has a very different audio hardware interface to most other operating systems. As a result, there may be no (or greyed out) Mixer Toolbar, or only one audio recording source available to Audacity, which will be identified as "Default Source". You will need to click on the Mac hard disk, then on Applications > Utilities > Audio-MIDI Setup and select your required recording source (e.g. Line In) in the Audio Input section so that it becomes the source that Audacity will use. This is how Audio-MIDI Setup looks in OS X 10.4:
In OS X 10.0 and 10.1 there was no Audio-Midi Setup, so choose your recording source at System Preferences > Sound in the Apple Menu.
If you are on OS X 10.3 or higher and want to try our Beta version (currently 1.3.3) this has a later version of our PortAudio interface and may enable you to select sources in Audacity's input selector (or possibly in the "Recording Device" dropdown in the Audio I/O tab of Preferences).
Mixer Dropdown Disabled and Silence Recorded
On Windows XP systems with RealTek audio hardware, Audacity may not show the mixer drop down control or it may be disabled. Recording while playing a song records silence, regardless of what is chosen under the Audacity I/O preferences.
This can be remedied as follows: - Go to the control panel and launch the "RealTek HD Sound Effect Manager". Access the Mixer Toolbox (via the wrench icon). Check the "Enabled recording multi-streaming" option (that is the key). This will create a new sound device (and also lock up anything playing music at that time, so close them first). Nothing will change in Audacity, but you will now be able to record what is being played!
- Also go To Start, Accessories, Entertainment, Volume Control. Use the Options to access all the settings or flip between recording and playing. Make sure nothing you need is muted or has its volume set to zero. Do note that if you have a microphone plugged in, you may want to mute it to record something playing from the internet for example, just dont forget about the fact that you muted it here.
Card Not Supported
Some high-end multi-channel cards on Windows systems don't use the standard Windows mixer interface and volume control, but instead supply a custom mixer application which Audacity can't hook in to. In these cases you need to select the recording settings and levels using the custom mixer application shipped with the sound card. Recording should work as normal with the card however.
The latest Windows operating system called Vista treats individual recording sources such as line-in, microphone and "stereo mix" as recording devices in their own right. As a result, on Vista operating systems the Mixer Toolbar input selector will be always be greyed out. Instead, select recording inputs at, in the dropdown. Note if you have more than one physical device (e.g. inbuilt sound and an external USB soundcard), the inputs for each physical device will be shown separately e.g.
Microphone: Realtek HD Device
Line-In: Realtek HD Device
Microphone: USB Audio
Line-In: USB Audio
Stereo Mix: USB Audio
If selecting a particular input does not work, or you don't see the input you want, try selecting it in the Windows Control Panel (see the next section below).
For more information on Vista and Audacity please see Windows Vista OS.
Using the Control Panel
Accessing the system mixer in the Windows Control Panel and trying to select your required source there may often allow you to record into Audacity, even if the source you want isn't in the Mixer Toolbar or Audio I/O "Recording Device" dropdowns, or isn't apparently recording properly.
There is often confusion over what source to use for recording sounds the computer is playing, and worse, this source is often hidden by default in the system mixer. The required source can go by various names such as: "Stereo Mix", "Wave Out", "Sum", "What U Hear" or "Loopback". The exact name (and even if you have such a source option) depends on the drivers of your sound device. Try to enable and select a suitable option in the system mixer as described below, then if needs be try our help page on Updating Sound Device Drivers. If all else fails, you can connect a cable from the line-out (green) port of the computer to the line-in (blue), and choose the line-in as recording source. If you need to hear what you're recording, you can buy a single stereo to double stereo adaptor that will give you a spare jack to plug the speakers into. Alternatively, try which is a virtual sound driver distinct from your sound device and installs as a browser plug-in, or buy an external USB soundcard, which normally offer a "stereo mix" type of option.
On Vista, the quickest way to access the mixer is to right-click over the speaker icon in the System Tray > Recording Devices. Or click Start > Control Panel > Hardware and Sound > Sound (if you're using "Classic View" there's a direct link to "Sound" in the Control Panel), then click on the "Recording" tab.
Simply click to highlight the input you want to use. Note that the "Recording" tab may not automatically show all the potentially available inputs. If you cannot see the input you're looking for in the list, right-click over any listed device and put a check mark by "Show Disabled Devices" and "Show Disconnected Devices". To enable any device that now shows in the list, right-click over it and put a check mark by "Enable". Lastly, click on thetab for the input you selected, then the tab, and ensure the volume slider is turned up. Note that all devices shown as enabled in the Recording tab above should then be listed in Audacity's Audio I/O Preferences tab, but may still show as "currently unavailable" in the Windows "Recording" tab if they do not have an active input.
On XP or earlier, right-click over the speaker icon in the System Tray > Adjust Audio Properties. Or you can click Start > (Settings) > Control Panel > Sounds, Speech and Audio Devices > Sounds and Audio devices. Please note that this Control Panel applet is called "Sounds and Multimedia" in Windows 2000 and ME, and "Multimedia" in Windows 98, so looks slightly different to the image below. Then click on the Audio tab, then on "Volume" under the "Sound Recording" panel:
and select your input by putting a mark in the check box, and turn up the volume slider:
Note that input sources are sometimes available to use, but hidden. If you cannot see the input you're looking for, click "Volume" under the "Sound Recording" panel again, then Options > Properties. Select your sound device in the Mixer Device panel, and ensure all the boxes in the window below are checked:
Click OK. If the input you wanted was in the window list, it will now be available to select in the recording Volume Control, and you may find Audacity's Mixer Toolbar has now been re-enabled.
If the input you want cannot be made available or made to work , or if you want the convenience on XP or earlier of selecting your input in Audacity's Mixer Toolbar , see the Updating Sound Device Drivers page.
Entire Mixer Toolbar missing
Help > About in Audacity, you should find the version of PortAudio that has been used and a list of which libraries were enabled at build time.If you click on
Input Selector minimised, sliders present
If the selector just appears as a small lump but you have the input and output volume sliders, this usually means that there is currently no audio device available to, or recognised by Audacity for recording on your system. There are various possible causes for this. They include:
- Another audio program like XMMS is using the sound device
- A sound daemon like esound (ESD) or aRts is using the sound device
- You have system sounds turned on in a desktop environment like Gnome or KDE
- You don't have the correct permissions to access the sound device
- You are using Audacity 1.2.6 and are selecting the ALSA device but don't have the necessary OSS emulation modules installed.
- The recording device you currently have selected on the Audio I/O tab of the Preferences only has one input source, and so there is no choice that can be made. Many USB and Firewire Input/Output devices fall into this category.
So, any other applications using the sound device must be disabled, unless you are using the OSS device and the aRts daemon, in which case you can use the wrapper provided by aRts and run
$ artsdsp audacity
Note that some users report recording issues when doing this.
If you use OSS, you need to check that /dev/dsp (the OSS device) is present. If you use ALSA, you need to get the OSS emulation for ALSA installed, unless you are using Audacity 1.3.x which supports ALSA natively. You can launch Audacity from the command line as
$ aoss audacity
which will load OSS emulation modules for ALSA if you have them installed.
On many distributions you need to add your user to the "audio" group so they have permissions to access the sound devices.