Security Advice

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Warning icon This is a work in progress on some security tips.

General Advice


  • We STRONGLY suggest users use a different password for each different website you use. No matter how you feel personally about the value your account might provide an attacker, please make all your passwords different.
  • Use a second authentication factor when possible, preferably not using SMS text messaging, as it was recently deemed unsafe (as those in the telecommunications community already knew).

Security Incidents

  • Keep calm. This is really important. This is the time when you can easily be panicked into making a mistake that makes the problem far worse. Hackers may have set things up in such a way that such a mistake is likely.
  • Be paranoid, but kind. Enquiries about the incident may be from hackers looking to get clearer information on what you do and don't know about the incident. E-mails may be spoofed and not from whom you think they are from.
  • Don't use emails for communicating sensitive information.