Difference between revisions of "Support other Users"

From Audacity Wiki
Jump to: navigation, search
(New page (wip))
(generalizing)
 
(5 intermediate revisions by one other user not shown)
Line 1: Line 1:
 
 
 
__NOTOC__
 
__NOTOC__
 
+
__NOEDITSECTION__
[[Image:WIP.png]]
+
{{:Category:Participation}}
 
+
----
 
 
{{note|'''Nov 10th 2017:''' This page is work in progress}}
 
 
 
 
 
 
<div style="background-color:#DFEAF9; border: 1px #aaa solid;padding-top:20px;padding-left:1em;padding-right:1em;padding-bottom:1em">
 
<div style="background-color:#DFEAF9; border: 1px #aaa solid;padding-top:20px;padding-left:1em;padding-right:1em;padding-bottom:1em">
 
{|
 
{|
Line 14: Line 8:
 
| &nbsp; &nbsp;
 
| &nbsp; &nbsp;
 
|
 
|
* Help out on the '''''[https://forum.audacityteam.org/ Forum]''''' by answering our users' questions. We especially need people to answer questions in other than English.  
+
* Help out on the '''''[https://forum.audacityteam.org/ Forum]''''' by answering our users' questions.  
 +
** We especially need people to answer questions in other than English.  
 
* Help us improve our [[Support other Users|documentation]].
 
* Help us improve our [[Support other Users|documentation]].
 
|}
 
|}
Line 22: Line 17:
  
  
=== Documentation Writers (The 2.2.x Manual) ===
+
=== Documentation Writers ''(The Manual)''===
  
We also want to hear from any highly experienced users who can help with keeping our officially released documentation such as the online [https://alphamanual.audacityteam.org alpha development Manual] up-to-date and relevant. '''We need help translating this Manual so that we have localised documentation to complement Audacity's translated interface.'''
+
We also want to hear from experienced Audacity users who can help with keeping our officially released documentation such as the online [https://alphamanual.audacityteam.org alpha development Manual] up-to-date and relevant.  
 
=== Wiki Helpers ===
 
  
[[Special:UserLogin|Ask for a Wiki account]] to help us improve pages by making the writing clearer, correcting spelling and grammar and organising the information to complement the Manual. These kind helpers are also affectionately known as [http://en.wikipedia.org/wiki/Wikipedia:WikiGnome Wiki Gnomes].
+
=== Documentation Writers ''(This Wiki)''===
  
=== Documentation Writers (This Wiki) ===
+
We often link to pages in this Wiki when answering questions from users. Help us keep these pages including the [[:Category:Tips|Tips]] and [[:Category:Tutorial|Tutorials]] up-to-date. As the application changes, these pages need updating.  Screenshots on the Wiki need updating too.  The current version of Audacity makes capturing the screenshots easier.
  
We often link to pages in this Wiki when answering questions from users. Help us keep these pages including the [[:Category:Tips|Tips]] and [[:Category:Tutorial|Tutorials]] up-to-date. As the application changes, these pages need updating.  Screenshots on the Wiki need updating too.  The current version of Audacity makes capturing the screenshots easier.
+
=== Documentation Writers ''(The Website)''===
 +
 
 +
The main [https://web.audacityteam.org/ website] needs to be kept up-to-date with releases and features. Of course we also want to keep the site easy to use and free of "typos". We have a list of [[Pending website changes|pending website changes]] and we welcome [[Talk:Pending website changes|comments about our website]].  
  
=== Forum and -users mailing list ===
+
=== Forum, -users and -feedback mailing list Helpers===
  
 
The main way we help users who need personal support with Audacity is on our [https://forum.audacityteam.org/ Forum]. If you are an experienced user, you can perform a great service for Audacity by helping to answer Forum questions. Monitoring the questions and issues that arise provides valuable input for our released [https://manual.audacityteam.org/man/faq.html Frequently Asked Questions] and influences the wider task of making development decisions.
 
The main way we help users who need personal support with Audacity is on our [https://forum.audacityteam.org/ Forum]. If you are an experienced user, you can perform a great service for Audacity by helping to answer Forum questions. Monitoring the questions and issues that arise provides valuable input for our released [https://manual.audacityteam.org/man/faq.html Frequently Asked Questions] and influences the wider task of making development decisions.
Line 40: Line 35:
 
An alternative way Audacity users help each other and learn about our application is the [https://lists.sourceforge.net/lists/listinfo/audacity-users audacity-users mailing list]. This is a subscription-only mailing list where messages to the list are sent out directly by email. Feel free to join audacity-users and give a hand to new users!     
 
An alternative way Audacity users help each other and learn about our application is the [https://lists.sourceforge.net/lists/listinfo/audacity-users audacity-users mailing list]. This is a subscription-only mailing list where messages to the list are sent out directly by email. Feel free to join audacity-users and give a hand to new users!     
  
=== Website text ===
 
 
The main [https://web.audacityteam.org/ website] needs to be kept up-to-date with releases and features. Of course we also want to keep the site easy to use and free of "typos". We have a list of [[Pending website changes|pending website changes]] and we welcome [[Talk:Pending website changes|comments about our website]].
 
  
  
 
<div id="links"></div>
 
<div id="links"></div>
 
<div style="background-color:#f9f9f9; border: 1px #aaa solid;margin-top:1em;padding-left:1em;padding-right:1em;padding-bottom:1em;">
 
<div style="background-color:#f9f9f9; border: 1px #aaa solid;margin-top:1em;padding-left:1em;padding-right:1em;padding-bottom:1em;">
==[[:Category:For Developers|Topics for Translators]]==
+
==[[:Category:Participation|Topics for Helpers]]==
  
 
<div style="width:50%;float:left;">
 
<div style="width:50%;float:left;">
===Translator Documentation===
+
===Forum===
<!--
+
* [http://alphamanual.audacityteam.org/man/FAQ FAQ] for many forum queries
*[[Developer_Guide#Platform_Specific_Guides|Building Audacity from Source]]
+
===Queries @audacity-feedback===
-->
+
* [[Feature_Requests|Handling feature requests]] @audacity-feedback
*[[ArchitecturalDesign|Audacity Architecture]]
+
* [http://alphamanual.audacityteam.org/man/FAQ FAQ] for many @audacity-feedback queries
*[[Developer Guide|Guide for New Audacity Developers]]
+
* [http://www.audacityteam.org/about/license/ Licensing answers] for @audacity-feedback
**[[Design Topics]]
 
**[[Theming HowTo]]
 
**[[Nyquist|Nyquist plug-ins HowTo]]
 
**[https://manual.audacityteam.org/o/man/scripting.html Scripting]
 
 
</div>
 
</div>
 
<div style="width:50%;float:left;">
 
<div style="width:50%;float:left;">
===Quality Assurance===
+
===Website===
*[[Release Notes]]
+
* [[Pending website changes|Pending website changes]]
*[[Bug Lists]]
+
===Docs===
*[[Nightly Builds]] for alpha testing
+
* [[Documentation Map]]
*[[Wording]]
+
* [http://alphamanual.audacityteam.org/man/Consistency Consistency]
*[[Guidelines on capitalization in Audacity dialogs and messages|Consistency]]
+
===Wiki===
*[[Code Review Triage|Code Review]]
+
* [[Audacity Wiki editing|Audacity Wiki Editing]]
*[[Testing]]
 
*[[Notes for Testers]]
 
</div><br clear="both"/>
 
<div style="width:50%;float:left;">
 
===Translation Activity===
 
*[[Next Release]] that we are working on.
 
*[[Feature Requests]] and [[Proposals]] which sometimes follow from them.
 
*Active [[Development Projects]]
 
 
 
 
</div>
 
</div>
 
<div style="clear:both"></div>
 
<div style="clear:both"></div>
  
<div style="float:right">''...[[:Category:For Translators|Everything for Translators]]''</div>
+
<div style="float:right">''...[[:Category:Participation|Everything for Participation]]''</div>
 
<div style="clear:both"></div>
 
<div style="clear:both"></div>
 
</div>
 
</div>

Latest revision as of 09:05, 14 October 2020


Give us feedback Develop.png Translate.png Support.png
Give us feedback Develop Translate Support other Users

Support.png    
  • Help out on the Forum by answering our users' questions.
    • We especially need people to answer questions in other than English.
  • Help us improve our documentation.


Other ways to Support Users

Documentation Writers (The Manual)

We also want to hear from experienced Audacity users who can help with keeping our officially released documentation such as the online alpha development Manual up-to-date and relevant.

Documentation Writers (This Wiki)

We often link to pages in this Wiki when answering questions from users. Help us keep these pages including the Tips and Tutorials up-to-date. As the application changes, these pages need updating. Screenshots on the Wiki need updating too. The current version of Audacity makes capturing the screenshots easier.

Documentation Writers (The Website)

The main website needs to be kept up-to-date with releases and features. Of course we also want to keep the site easy to use and free of "typos". We have a list of pending website changes and we welcome comments about our website.

Forum, -users and -feedback mailing list Helpers

The main way we help users who need personal support with Audacity is on our Forum. If you are an experienced user, you can perform a great service for Audacity by helping to answer Forum questions. Monitoring the questions and issues that arise provides valuable input for our released Frequently Asked Questions and influences the wider task of making development decisions.

An alternative way Audacity users help each other and learn about our application is the audacity-users mailing list. This is a subscription-only mailing list where messages to the list are sent out directly by email. Feel free to join audacity-users and give a hand to new users!


Topics for Helpers

Forum

  • FAQ for many forum queries

Queries @audacity-feedback


Ideas? Want to Contact Us?

Didn't find what you were looking for? Here are various ways to contact us.