Difference between revisions of "Support other Users"
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| − | * Help out on the '''''[https://forum.audacityteam.org/ Forum]''''' by answering our users' questions. We especially need people to answer questions in other than English. | + | * Help out on the '''''[https://forum.audacityteam.org/ Forum]''''' by answering our users' questions. |
| + | ** We especially need people to answer questions in other than English. | ||
* Help us improve our [[Support other Users|documentation]]. | * Help us improve our [[Support other Users|documentation]]. | ||
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| − | === Documentation Writers (The 2.2.x Manual) === | + | === Documentation Writers ''(The 2.2.x Manual)''=== |
We also want to hear from any highly experienced users who can help with keeping our officially released documentation such as the online [https://alphamanual.audacityteam.org alpha development Manual] up-to-date and relevant. '''We need help translating this Manual so that we have localised documentation to complement Audacity's translated interface.''' | We also want to hear from any highly experienced users who can help with keeping our officially released documentation such as the online [https://alphamanual.audacityteam.org alpha development Manual] up-to-date and relevant. '''We need help translating this Manual so that we have localised documentation to complement Audacity's translated interface.''' | ||
| − | === Wiki | + | === Documentation Writers ''(This Wiki)''=== |
| − | [[ | + | We often link to pages in this Wiki when answering questions from users. Help us keep these pages including the [[:Category:Tips|Tips]] and [[:Category:Tutorial|Tutorials]] up-to-date. As the application changes, these pages need updating. Screenshots on the Wiki need updating too. The current version of Audacity makes capturing the screenshots easier. |
| − | === Documentation Writers ( | + | === Documentation Writers ''(The Website)''=== |
| − | + | The main [https://web.audacityteam.org/ website] needs to be kept up-to-date with releases and features. Of course we also want to keep the site easy to use and free of "typos". We have a list of [[Pending website changes|pending website changes]] and we welcome [[Talk:Pending website changes|comments about our website]]. | |
| − | === Forum and - | + | === Forum, -users and -feedback mailing list Helpers=== |
The main way we help users who need personal support with Audacity is on our [https://forum.audacityteam.org/ Forum]. If you are an experienced user, you can perform a great service for Audacity by helping to answer Forum questions. Monitoring the questions and issues that arise provides valuable input for our released [https://manual.audacityteam.org/man/faq.html Frequently Asked Questions] and influences the wider task of making development decisions. | The main way we help users who need personal support with Audacity is on our [https://forum.audacityteam.org/ Forum]. If you are an experienced user, you can perform a great service for Audacity by helping to answer Forum questions. Monitoring the questions and issues that arise provides valuable input for our released [https://manual.audacityteam.org/man/faq.html Frequently Asked Questions] and influences the wider task of making development decisions. | ||
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An alternative way Audacity users help each other and learn about our application is the [https://lists.sourceforge.net/lists/listinfo/audacity-users audacity-users mailing list]. This is a subscription-only mailing list where messages to the list are sent out directly by email. Feel free to join audacity-users and give a hand to new users! | An alternative way Audacity users help each other and learn about our application is the [https://lists.sourceforge.net/lists/listinfo/audacity-users audacity-users mailing list]. This is a subscription-only mailing list where messages to the list are sent out directly by email. Feel free to join audacity-users and give a hand to new users! | ||
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| − | ==[[:Category: | + | ==[[:Category:Participation|Topics for Helpers]]== |
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| − | === | + | ===Forum=== |
| − | + | * [http://alphamanual.audacityteam.org/man/FAQ FAQ] for many forum queries | |
| − | *[ | + | ===Queries @audacity-feedback=== |
| − | - | + | * [[Feature_Requests|Handling feature requests]] @audacity-feedback |
| − | *[[ | + | * [http://alphamanual.audacityteam.org/man/FAQ FAQ] for many @audacity-feedback queries |
| − | *[ | + | * [http://www.audacityteam.org/about/license/ Licensing answers] for @audacity-feedback |
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| − | === | + | ===Website=== |
| − | *[[ | + | * [[Pending website changes|Pending website changes]] |
| − | + | ===Manual=== | |
| − | + | * [http://alphamanual.audacityteam.org/man/Consistency Consistency] | |
| − | + | ===Wiki=== | |
| − | + | * [[Audacity Wiki editing|Audacity Wiki Editing]] | |
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Revision as of 18:19, 10 November 2017
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Other ways to Support Users
Documentation Writers (The 2.2.x Manual)
We also want to hear from any highly experienced users who can help with keeping our officially released documentation such as the online alpha development Manual up-to-date and relevant. We need help translating this Manual so that we have localised documentation to complement Audacity's translated interface.
Documentation Writers (This Wiki)
We often link to pages in this Wiki when answering questions from users. Help us keep these pages including the Tips and Tutorials up-to-date. As the application changes, these pages need updating. Screenshots on the Wiki need updating too. The current version of Audacity makes capturing the screenshots easier.
Documentation Writers (The Website)
The main website needs to be kept up-to-date with releases and features. Of course we also want to keep the site easy to use and free of "typos". We have a list of pending website changes and we welcome comments about our website.
Forum, -users and -feedback mailing list Helpers
The main way we help users who need personal support with Audacity is on our Forum. If you are an experienced user, you can perform a great service for Audacity by helping to answer Forum questions. Monitoring the questions and issues that arise provides valuable input for our released Frequently Asked Questions and influences the wider task of making development decisions.
An alternative way Audacity users help each other and learn about our application is the audacity-users mailing list. This is a subscription-only mailing list where messages to the list are sent out directly by email. Feel free to join audacity-users and give a hand to new users!
Topics for Helpers
Forum
- FAQ for many forum queries
Queries @audacity-feedback
- Handling feature requests @audacity-feedback
- FAQ for many @audacity-feedback queries
- Licensing answers for @audacity-feedback
Ideas? Want to Contact Us?
Didn't find what you were looking for? Here are various ways to contact us.
