Difference between revisions of "Windows Bugs"

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== Soundcards and drivers==
== Soundcards and drivers==

Revision as of 13:56, 1 October 2018

Gale 19May14: ToDo-2 I removed unwanted / fixed legacy issues from this page and updated the information about soundcards and drivers. I can't think of a lot of issues that might go here that are not already covered on Windows 7 OS and the other Windows OS pages. Perhaps the material here would be more useful incorporated into Mixer Toolbar Issues which it is suggested should become a Windows only page, possibly called Windows System Mixer.

This page is solely for recording Audacity issues that are specific to the Microsoft Windows operating system (or to different versions of it), and are thus issues which do not occur with Audacity on Mac or Unix/Linux systems.

If you are looking to request a new feature for Audacity, please go to our Feature Requests page.

This page is intended as a reference point only. It is not constantly monitored by the Audacity team and is thus not meant as a direct method for obtaining technical support.

Before adding a report here, please:

  • Check the existing reports below thoroughly, plus our extensive online help resources as listed on our Reporting Bugs page, to see if your issue is already known.
  • Only add an issue on this page if you're sure it is something specific to Macs only, you're sure of your facts, and that there is not some other explanation for the problem. In all other cases, please follow the instructions on Reporting Bugs to get help and/or give us a useful bug report that we can follow up.

IDPStatusSummary (139 tasks) ID
2734P2DEVEL - FIX MADEApply macro may not create the macro-output folder in the source directory2734
2361P3NEWLinux: High-dpi displays are not supported2361
276P3NEWLinux: PULSE-AUDIO issues. Freeze repeatedly starting/stopping streams276
1834P3NEWLinux: Help -> Quick Help dialog produces an empty second dialog1834
2201P3NEWLinux: Audacity does not follow the XDG Base Directory Specification2201
2385P3NEWLinux: wxgtk3: Background fails to update with i3 Window manager2385
306P3NEWLinux: xrun glitches when recording with software playthrough, caused by too demanding PortAudio latencies306
2675P3NEWLinux: Malformed tool tips in Mixer Board2675
1713P3NEWLinux: MIDI: Note track playback requires additional set up1713
2674P3NEWLinux: Mixer Board sliders slow to respond when multiple tracks2674
1071P3NEWLinux: Ubuntu Unity: Crash accessing non-RTP effect in another project when a non-RTP effect is already previewing1071
2678P3NEWLinux: Source will not build if path contains a space character2678
1209P3REOPENEDLinux: Vertical ruler shows no numbers at extreme zoom level with non-linear Track spectrogram frequency1209
1314P3REOPENEDLinux: Audacity doesn't remember being extended across multiple displays1314
335P3REOPENEDLinux: wxWidgets locale translations not being used335
1826P3REOPENEDLinux: Dropout detection fails to detect dropouts on Linux1826
2171P3VERIFIEDToolbars are not repainted on theme change until close and reopen Audacity.2171
2355P3VERIFIEDMac: Moving focus within the toolbar with tabbing gets stuck at playback meter.2355
2762P4NEWPlug-in manager does not check for changed timestamps of plug-in files2762
867P4NEWMac: VST and some AU plug-ins do not allow "moving through active windows" with shortcuts when in graphic mode867
1777P4NEWUsing 2 monitors with Audacity on #2 New reduced size window opens on #11777
1283P4NEWLinux: Track dropdown menu enabled after previewing an effect1283
2196P4NEWLinux: Label editor: after it closes, focus is shifted to the Device Toolbar2196
1519P4NEWLinux/Mac: Grids: extra Tab presses needed to reach buttons using (SHIFT +) CTRL; grid still selected after CTRL + SHIFT + Tab on Mac1519
2653P4NEWMacros: "Select:" command does not default to "unchanged"2653
611P4NEWLinux: Muted track at different rate to project rate un-necessarily resampled611
1637P4NEWMac: Selection Toolbar radio buttons and Project Rate cannot be selected by keyboard.1637
1068P4NEWEnh: 24-bit WAV files import as 32-bit float when preferences set to 24-bit1068
1956P4NEWWindows: MME and WDS playback cursor is buffer length ahead of actual audio playing1956
1441P4NEWMac: Imported file names containing '/' change the slash to ':' in the trackname (and in the project window header)1441
1545P4NEWLinux: intermittent crash on exit1545
2766P4NEWTools written with aud-do do not push undo stack as Macros do2766
880P4NEWRTP preview does not supply latency compensation880
1295P4NEWEnh: Export Multiple "Track Number" should increment if changed, and file numbering should respect modified Track Number1295
677P4NEWWin/Linux: Cannot interact with log if already open when called from Sequence Tags warning677
1658P4NEWLinux: Focused Karaoke window does not accept shortcuts1658
1098P4NEWEnh: Frequency selection is not visible in white space1098
2006P4NEWRandom failed assert during playback with time tracks2006
1459P4NEWRTP effects can appear to play out of range values1459
323P4NEWLinux: Audacity does not report aborted recording323
1562P4NEWAppend Record "disk space remains for recording" wrong if track format changed1562
2768P4NEWUndo and Redo in macros have unexpected results2768
908P4NEWLinux: ASSERT playing audio after adding a label908
1909P4NEWOur custom slider has themed background, even used in a dialog1909
1352P4NEWPlot Spectrum: Inconsistent placement/labelling of rightmost vertical gridlines and labels in log view1352
2266P4NEWAudio track view types are reset to default on project re-opening2266
2398P4NEWEnh: No way to pass information from Nyquist to Python2398
2702P4NEWEnh: Build Info Improvements2702
719P4NEWLinux: Load Modules dialog does not have focus719
1145P4NEWEnh: Can't set default Waveform dB range unless first setting the default view to Logarithmic1145
2094P4NEWLinux/Mac: Incorrect rewind on Play2094
118P4NEWLinux: Audacity doesn't recognize locally installed FFmpeg library118
1490P4NEWLinux: The Scrubbing pointer is not consistent on Ubuntu1490
2598P4NEWErratic scrolling when working with envelopes2598
492P4NEWENH: Add mixed-radix-fft implementation with menu item to adjust spectrogram window492
1589P4NEWExport of channel position count from imported multi-channel files1589
2810P4NEWLinux: Summary: Wayland issues2810
951P4NEWENH: Option for Find Clipping to operate on mix of all selected tracks951
1929P4NEWVST Instruments and VST3 Effects listed in Plug-in Manager but cannot be enabled1929
1384P4NEWEnh: Truncate Silence: Modify labels when independent truncation and one selected audio track.1384
2760P4NEWTools written with aud-do do not handle failures as the equivalent Macros do; possible database corruptions2760
848P4NEWLinux/Mac: Shortcuts don't display in menus for effects that have the same name848
1728P4NEWHorizontal scrolling is laggy for waves compared to the ruler1728
1247P4NEWLinux: TAB does not stay in its own tooldock/moving to and from tracks does not access upper tooldock1247
2147P4NEWBuilt-in effects fail on comma decimal separator2147
2359P4NEWMac: Audacity mouse pointers used when system dialogs displayed2359
168P4NEWEnh: Linux: Invoke update-mime-database in install: and uninstall:168
1515P4NEWLinux: Extended Import: Cannot mouse drag importers up or down the list1515
2619P4NEWWin/Mac: Quiescent Audacity eventually loses ability to record2619
531P4NEWEffects shortcut fails if a now removed plug-in had that shortcut531
1618P4NEWClip Fix fails to correct clipped audio that lies on a buffer boundary1618
1056P4NEWLinux: Fomp *VCO LV2 oscillator plug-ins incompatible when they shouldn't be1056
1954P4NEWClicks may occur starting/pausing Play-at-Speed or Scrubbing1954
1413P4NEWLinux: ASSERT (Intermittent) when time shifting audio clips1413
1529P4NEWLinux: Access keys do not work except for most checkboxes/radio buttons1529
2765P4NEWMacro commands push Undo History inconsistently2765
871P4NEWLinux: Built-in effects not modal when an RTP effect is open871
1778P4NEWCannot type diacritics into label text1778
1294P4NEWENH: Sample format preference ignored on import for some file formats1294
2197P4NEWWhen Play-at-Speed is active the Scrub play button is shown depressed2197
2362P4NEWIncorrect keyboard preference settings (Extra: Move ... Through Active Windows)2362
289P4NEWLinux: Mixer Board: Slow meter response at start of playback289
660P4NEWENH: Incorrect frequency in Equalization and Classic Filters when tracks have different sample rates660
1638P4NEWEnh: Some Ext- menu items depend on mouse position1638
1961P4NEWLinux: No icon for Audacity in dock1961
1448P4NEWLinux: ESC does not cancel toolbar move/resize1448
321P4NEWLinux: Long unresponsive delay after recording321
1559P4NEWMac/Linux: List Controls: items in the list can be fully deselected, then there is no indication when focus is in list1559
2767P4NEWaud-do can cause data losses2767
907P4NEWLinux: WX3: Automatic Crash Recovery interface issues907
1862P4NEWIncorrect frequency displayed in spectrogram view (infrasound)1862
1328P4NEWLinux: Spectrum Export location not remembered1328
2202P4NEWSync-lock not honored on paste2202
2387P4NEWFocus moves to toolbar resizer2387
708P4NEWLinux: Selection un-frozen after effect preview708
1700P4NEWLinux: Record volume stuck at max on some systems.1700
1106P4NEWEnh: Font selection in label track dropdown menu acts globally1106
2042P4NEWSome plug-ins show "Debug" buttons2042
47P4NEWWindows: LADSPA Multiband EQ plug-in may not be visible in Effect menu and crashes soon after opening47
1483P4NEWLinux/Mac: Shortcuts using NumPad keys not shown in menus1483
475P4NEWLinux: Selection shading inconsistent on MIDI tracks475
1563P4NEWAppend Record: wrong speed/pitch if track and project rate differ and "remains" time wrong if track rate changed1563
2791P4NEWLinux: VSTs behaving differently between "Apply" and "Play"2791
910P4NEWLinux: WX3: Segfault manually locating FFmpeg910
1922P4NEWTime track points outside loop play interval wrongly influence the play indicator1922
1369P4NEWLinux: Sound activated recording erratic during Timer Record1369
2450P4NEWEnh: Current progress dialogs inconvenient in batch operations2450
2756P4NEWLinux/Mac: Cryptic error message when using NAS2756
820P4NEWEnh: Varying sample formats possible in one wave track. but not shown820
1724P4NEWEnh: Nyquist sliders widgets may increase/decrease by unexpected amount on arrow key press1724
1186P4NEWSpectrogram frequency range in preferences not persistent1186
2104P4NEWMac: keyboard navigation of radio buttons2104
135P4NEWLinux: Custom FFmpeg Export dialog does not respond to ENTER after clicking in the Formats or Codec selector135
1504P4NEWLinux: ASSERT (frequent) when pasting audio within a clip1504
2614P4NEWWindows: hang/crash when more than 36 projects are opened2614
498P4NEWEnh: Yellow snap guidelines lost after saving in high resolution selection format498
1604P4NEWLV2 plug-ins: Recalling User Presets and setting defaults does not work correctly1604
1055P4NEWLinux/Mac: Too generic error if an incompatible LV2 plug-in is enabled1055
1939P4NEWScrubbing jitters when moving window1939
1399P4NEWWindows: VST plug-in ReaEQ tabs cannot be enabled/disabled without restarting playback1399
1350P4REOPENEDEnh: Show frequency range for labels, on tabbing, and allow graphical modification1350
393P4REOPENEDEnh: Vertical drag does not scroll the project393
2547?P4REOPENEDShift + Click may select incorrect tracks2547
1417P4REOPENEDLinux: Shortcut to move backward and forward from toolbars to tracks does not cycle correctly1417
1095P4REOPENEDEnh: Waveform views to show temporal selection as in time ruler.1095
1646?P4REOPENEDLinux: Stretch operation in Note tracks needs many improvements1646
2288P4REOPENEDAudio clips may overlap2288
2508P4REOPENEDMacros: Export2 handles channels > 2 incorrectly2508
1416P4REOPENEDLinux: Clicking in Timeline or Scrub Ruler removes focus1416
744P4REOPENEDEnh: Keyboard preferences hotkey search - unwanted results744
2763P4REOPENEDCertain Scriptables in Extra menu don't push Undo stack2763
1453P4REOPENEDEffects that are no longer available still in the Effect menu, which is a problem for previously shipped effects1453
1129P4REOPENEDOdd behavior of Cut preview when selection is close to T=01129
1288P4REOPENEDENH: "Simplified" language not currently supported1288
91P4REOPENEDEnh: Mac/Linux: Random bits of silence recording (with Jack) and differing sample rates91
2388P4REOPENEDPoint label and range label can appear almost identical2388
1984P4VERIFIEDEnh: Themed sliders look odd on unthemed dialogs1984
2309P4VERIFIEDTimer Toolbar: it is possible to drag beyond the right to create useless empty white space in the toolbar.2309
2414P4VERIFIEDLinux: Selection toolbar doesn't resize correctly2414

Soundcards and drivers

A limited number of high-end professional PCI soundcards are reported to be incompatible with Audacity. As a result, Audacity will crash on launch if its Devices Preferences are set to use the card. This can occur not only when the card is explicitly selected in Preferences, but also if "Microsoft Sound Mapper" (Audacity's default option as shipped) is selected when the soundcard is the current default Windows device. As a workaround, explicitly select a different device in Preferences.

If you've already set Audacity explicitly to use your soundcard and it now won't launch, you must clear the Audacity preference settings for PlaybackDevice and RecordingDevice before you can use Audacity again. To do this, reset your Windows default sound device to your inbuilt sound device, then install or reinstall the latest version of Audacity and enable the checkbox "Reset Preferences" half way through the installer.

Note that certain other custom devices or applications may similarly be incompatible with Audacity. A known example that has been reported in the past is the Total Recorder application which uses "virtual drivers" to capture sound directly before it reaches the inputs of any other installed sound devices. If you want to use Total Recorder as the default Windows device you may need to set Audacity explicitly to use your inbuilt sound device. Alternatively you can leave Audacity set to "Microsoft Sound Mapper" but set the Total Recorder preferences so that the Total Recorder drivers load only when Total Recorder is in use. If you've already explicitly set Audacity to use the Total Recorder drivers and it won't launch, reset the Windows sound device then Audacity's preference settings as per the above paragraph. As a possible alternative to Total Recorder, you can try SoundLeech which is a free application running from the system tray. It records to lossless WAV format only.

If your high-end card or device consistently crashes Audacity, make sure you are using the latest drivers supplied by the manufacturer (but note Audacity will not work with any kind of ASIO driver). Also please try the latest version of Audacity. This will always incorporate the latest available version of PortAudio, which might solve the problem. If that doesn't help, please report the soundcard or device to us here or by writing to our feedback address.

Some high-end soundcards will work with Audacity but don't use the Windows standard mixer interface. As a result, you won't be able to select your input sources such as microphone or adjust their recording levels in Audacity. You can do so in the custom mixer application shipped with the card.

Audio devices built into the computer motherboard almost always are compatible with Audacity, but may exhibit crashing behavior due to being supplied with outdated or generic sound drivers. This is a common problem on Windows systems. For the same reason, built-in audio devices may fail to record properly or not allow you to select input sources or recording levels in Audacity. To solve these problems, you can try selecting your sources and levels in the Windows Control Panel. If problems persist, we strongly recommend you update your sound device drivers so that you have the latest drivers for your computer model made by the manufacturer of the device or motherboard.